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Mon - Fri: 530PM - 1AM
3152 Brighton 6th Street, Brooklyn, NY

Privacy Policy

Privacy Policy for Boardwalk Beer Garden
Effective Date: August 2024

At Boardwalk Beer Garden (“we,” “our,” or “us”), we are dedicated to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our data handling practices, particularly for Application-to-Person (A2P) messaging, including SMS/text communication for event updates, promotions, and notifications.

1. Information We Collect
To provide you with an exceptional experience, we may collect the following types of information:

Personal Information: Your name, phone number, and email address to facilitate communication and send timely updates about events, reservations, or promotions.
Event and Reservation Details: Information related to your bookings, event attendance, or other interactions to personalize our services and communications.
Communication Preferences: Your preferences for receiving notifications via SMS/text or email, ensuring we only send messages you’re interested in.
This information is collected through our website, in-person interactions, or when you sign up for communications via our A2P messaging platform.

2. How We Use Your Information
We use your personal information to enhance your experience with Boardwalk Beer Garden. Specifically, we use your data for:

Transactional Messaging: To send you reservation confirmations, event updates, or important notifications about your interactions with us.
Promotional Communications: To inform you about special events, exclusive offers, and promotions that may interest you. These messages may be sent via SMS/text or email.
Customer Support: To address your inquiries, resolve issues, and provide excellent service.
All messages are tailored to your preferences, ensuring relevant and engaging communication.

3. SMS/Text Messaging (A2P Compliance)
By providing your phone number, you consent to receive SMS/text messages from Boardwalk Beer Garden for:

Transactional Purposes: Including confirmations, updates, and notifications about your reservations or event participation.
Marketing and Promotional Content: Periodic messages about upcoming events, special offers, and other promotions.
Opt-Out Process: If you no longer wish to receive SMS/text messages, you can opt out anytime by replying “STOP” to any message. Once we receive your opt-out request, we will promptly discontinue sending further SMS communications. Please note that opting out may limit your ability to receive certain notifications, such as event reminders.

4. Information Sharing
We value your privacy and do not sell or rent your personal information to third parties. However, your information may be shared in the following limited circumstances:

Service Providers: We may share necessary details with trusted service providers who assist us in managing reservations, events, or communication services.
Legal Compliance: Your information may be disclosed if required by law or to comply with legal processes, enforce agreements, or protect our rights and safety.
5. Security of Your Information
Protecting your data is a priority. We implement appropriate security measures to safeguard your personal information, including:

Data Encryption: Sensitive information is encrypted during transactions to prevent unauthorized access.
Access Restrictions: Access to personal data is limited to authorized personnel who need it to perform their duties.
Secure Storage: Information is stored on secure servers with industry-standard safeguards.
Despite our best efforts, no system is entirely foolproof. If you have concerns about data security, please reach out to us for assistance.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

Transactional and Event Data: Stored for a reasonable period to support follow-up services or inquiries.
Marketing Data: Retained until you opt out or request deletion.
After the retention period, your information is securely deleted from our systems.

7. Your Rights and Choices
You have the right to:

Access Your Data: Request a copy of the personal information we have on file.
Correct Your Data: Update any inaccuracies or incomplete information.
Delete Your Data: Request the removal of your information, subject to certain legal or contractual obligations.
Manage Communication Preferences: Opt out of marketing communications or unsubscribe from SMS/text notifications by following the provided instructions.
To exercise your rights, please contact us at [Insert Contact Information].

8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies independently.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us
If you have questions or concerns about this Privacy Policy or need assistance managing your data, please contact us:

Boardwalk Beer Garden
Email: info@boardwalkbeergarden.com
Phone: (929) 205-6408
Website: boardwalkbeergarden.com

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